ARMENTEL TRIES TO IMPROVE QUALITY OF ITS SERVICES BY OPENING NEW OFFICES
June 29, 2009
YEREVAN, JUNE 29, NOYAN TAPAN. ArmenTel company opened its 60th sale
and service office near Republic Square in Yerevan on June 26. The
opening ceremony was attended by the deputy mayor of Yerevan Taron
Margarian and the famous jazz musician Levon Malkhasian who became
the first customer of the new office. By the way, another office
opened in Mashtots Avenue on the same day.
ArmenTel’s Director General Igor Klimko said the company opened 8
new offices in Armenia, including 4 ones in Yerevan, in the past month.
In his words, the company has developed a special program of improving
the quality of its services and bringing them into line with European
He said that the good-looking employees of the new office have taken
3-week courses on customer services at Beeline University.
In response to NT correspondent’s question, I. Klimko replied that
the opening of a new office in the immediate vicinity of VivaCell
company’s office does not pursue any special goal. When he was asked
what other steps (in addition to raising the quality of services) the
company will take to withstand the growing competition in the sector,
I. Klimko declared that the quality of ArmenTel’s Services is today
higher than the quality of services provided by VivaCell and their
tariffs are competitive. As regards the entrance of the new operator
in Armenian market in the autumn, ArmenTel will wait for the new
operator’s offers and only after that it will consider its own steps.
From: Emil Lazarian | Ararat NewsPress