The State Revenue Committee of Armenia has launched the ExIm information platform, a new digital system designed to consolidate customs-related data in one place and simplify foreign trade procedures.

Speaking at the launch, Eduard Hakobyan, chairman of the State Revenue Committee (SRC), described the platform as an important milestone in the country’s digital transformation and international cooperation agenda. He said Armenia aims to position itself as a regional and global logistics and technology hub by removing unnecessary barriers in customs and tax administration through deeper digital integration.

“The ExIm platform is the real-world embodiment of this vision. It aligns with the principles of the Trade Facilitation Agreement by removing information barriers and ensuring a transparent, predictable and contactless environment,” Hakobyan said. He added that this marks only the beginning of broader reforms, including the planned introduction of artificial intelligence tools in customs administration.

Karen Tamazyan, deputy chairman of the SRC, said the platform was developed based on practical experience and operational challenges within the customs system. He said the aim was to create a system in which data is accessible, unified and usable for all stakeholders. “This marks the beginning of a new culture, where information is not a barrier but an opportunity to facilitate foreign trade,” he said.

The project was implemented with the support of the German government and the GIZ. Eva Meyer, cultural and development cooperation attaché at the German Embassy in Armenia, said the initiative demonstrates Armenia’s commitment to transparent and efficient import and export procedures, while improving access to information and planning capacity.

Letizia Carnevali, GIZ portfolio manager, said ExIm is not only a technological innovation but also a tool to strengthen cooperation and trust between the public and private sectors.

The platform’s functions were presented by Artem Karapetyan, head of the Customs Service and Control Department at the SRC, who highlighted its practical value for businesses engaged in foreign economic activity.

ExIm operates as a “one-stop shop” platform, bringing together key information on export, import and transit procedures. It provides details on customs regulations, required documents, timeframes, restrictions, tariffs, payment procedures and relevant state bodies. It also includes simplified guidance designed to help users reduce errors and save time.

The system is aimed at businesses of all sizes, customs representatives, logistics companies and individual entrepreneurs. Users can access the platform without registration, search by product name or customs code, and receive structured information tailored to specific countries and procedures. Built-in calculators allow users to estimate import costs in advance.

 Officials say ExIm is expected to improve transparency, reduce risks and make trade procedures more predictable, contributing to a more efficient business environment in Armenia.